Information about our used goods

Welcome to our secondhand section! We believe in giving great products a second life. To offer you a safe and transparent shopping experience, we have carefully inspected and classified all of our used items.

Our rating system for the condition

We inspect each second-hand item and assign it to one of the following condition categories. Please refer to the respective description and product photos to get an accurate picture of the item's condition.

Like new:

• The item is in immaculate condition and shows no or only minimal, barely visible signs of wear.

• It is fully functional and often comes in its original packaging (this is stated in the product description).

• Technically and visually almost indistinguishable from a new product.

Very good:

• The item shows slight, superficial signs of wear, such as fine scratches, which do not affect functionality in any way.

• No cracks, dents or major defects.

• The item is complete and fully functional.

Good:

• The item shows visible signs of daily use, such as significant scratches or slight discoloration.

• All essential functions are intact and have been tested by us.

• Any defects are purely cosmetic and are clearly documented in the product photos.

Acceptable:

• The item has obvious signs of use, such as deep scratches, dents or signs of wear.

• Despite the visual defects, the core functionality of the product is guaranteed.

• This condition is ideal for price-conscious buyers who prioritize functionality over appearance. All defects are clearly described in the description and photos.

Return policy for second-hand items

We want you to be satisfied with your purchase, so we offer a return policy for second-hand items as well.

• 14-day return policy: You can return used items to us within 14 days of receipt without giving any reason.

• Return condition: The item must be in the same condition in which you received it.

• Refund: After inspecting the returned goods, we will refund the full purchase price. Return shipping costs are the responsibility of the buyer.

For further information, please see our full cancellation policy .

Warranty

Our used items are covered by a one-year statutory warranty for defects that already existed at the time of purchase. The following are excluded from the warranty:

• Defects that were explicitly stated in the item description as part of the condition.

• Wear parts and batteries.

• Damage caused by improper use after purchase.

If you have any questions about a specific product or our rating system, we're happy to help. Simply contact us using our contact form .